Tridia iTivity Rapidly Solves SI Systems' Two-Year Old Remote Support Headache
Tridia iTivity is a secure, cross-platform, remote-support solution for organizations that need to safely support, sell, and collaborate over the Internet
ATLANTA | AUGUST 26, 2004 ATLANTA | Tridia Corporation (www.tridia.com), a global
provider of secure, Internet–ready, cross-platform, connectivity software for
remote administration, support and collaboration announced today that Tridia
iTivity(TM) solved SI Systems' two-year old GUI support headache. Tridia iTivity
is a secure, cross-platform, remote-support solution for organizations that need
to safely support, sell, and collaborate over the Internet. With iTivity, Tridia
targets administrators that use or plan to use subscription-based Web
connectivity tools.
"For more than two years, we supported a remote
customer that gave us fits because the help desk had no way to see the client's
desktop," says Alan Bourne of SI Systems. "Tridia iTivity is the answer to
two-plus years of hand-wringing over how to remotely support our GUI product.
With iTivity, we are ready for anything from anywhere." SI Systems Inc. is a
34-year old company located in Clearwater, Florida. It specializes in a complete
job costing and integrated accounting solution for mid to larger-sized specialty
contractors.
“VARs have specific needs that third-party services such as
WebEx and GoToMyPC don't address,” says Vince Frese, CEO and president of Tridia
Corporation. “iTivity's support for Microsoft Windows, UNIX, and Linux, combined
with it being hosted on the VAR's Internet connection, offers far greater
functionality and flexibility than competing solutions.”
By listening to IT
administrators and VARs, Tridia created iTivity as a self-hosted solution that
eliminates the monthly subscription fees of competing services. Not only is this
cheaper, but it also increases privacy.
iTivity leverages Tridia's long
history of technical innovation and customer success to provide an innovative,
yet affordable, Internet-based collaboration and support platform. It is from
the Tridia iTivity platform that companies can put forth a standardized
connectivity solution that meets their needs today, and for some time to
come.
For more information on iTivity and Tridia's family of remote
administration and support products visit the Tridia Corporation Web site at www.tridia.com or
Telephone: 770-428-5000.
About Tridia Corporation
Tridia Corporation
is a global provider of secure, Internet-ready, cross-platform connectivity
software for remote administration, support, and collaboration. Tridia products
connect people and technology to deliver reliable, time-sensitive solutions. For
more than 17 years, Tridia has been a leading developer of connectivity
technologies for UNIX, Linux and Microsoft Windows environments. Founded in
1987, Tridia Corporation is a privately owned, Atlanta-based software
development company.
Tridia and iTivity are trademarks of Tridia
Corporation. All other referenced product names are trademarks of their
respective companies
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Source : http://www.prweb.com/releases/2004/8/prweb152457.htm