Bond Wireless Proves Suitability of SMS SecureTrans Technology for Health Clinic Management
An issue facing health clinics is the timely distribution of test results. Many organisations have previously relied on certified mail to distribute test results, which often introduced delays into the treatment process and added significant administrative overhead in the advising customers of “Good News” test results. During 2004 Bond Wireless provided CaraData with SecureTrans software module which utilizes its patented SMS Authenticate and Verify (SAV) technology for an innovative solution using SMS as a key patient communication platform. The Bond Wireless SecureTrans functionality enabled CaraData’s Sexual Health Information Program (SHIP) to send patient test results via SMS.
(PRWEB) May 25, 2005 -- During the six month operational use, a number of key
outcomes were achieved. Most importantly 37% of patients chose to receive their
test results via SMS and with time and familiarity, CaraData and Bond Wireless
believe that this percentage will increase significantly. The major results of
the six month usage showed that 90% of the negative results (good news) can be
communicated via SMS confidently. This has a substantial impact on clinic staff
as it results in significant phone traffic reductions and staff time and effort
is now targeted more cost–effectively towards communicating with patients who
have received positive results or test results indicating further treatment is
necessary. Interestingly appointment waiting times were also shortened improving
the clinic’s ability to meet public health needs.
The use of SMS provided
significant cost saving on postage and mailing and improved patient access to
results regardless of location. SMS SecureTrans significantly reduced the cost
of duty of care compliance for the clinics which used to have to send registered
mail to patients that were tested positive.
Dr Clarence Tan the CEO of
Bond Wireless claims that the “the inherent ability of SecureTrans to provide
non-repudiated proof ensures that the treating physicians duty of care is
enforced as every patient is required to enter a four digit PIN code as part of
the SMS notification process”
Dr John Chuah, the Director of the Gold
Coast Sexual Health Clinic says that “Providing clinic results and appointment
recall through SMS is a cost-effective, secure communication option that ensures
high level of confidentiality at the GCSHC clinical setting.”
Dr Tan says
that the positive results of the Gold Coast trial proves that Secure SMS
delivered via SMS SecureTrans has a major role to play in enabling true
m-commerce and providing authentication and verification of users in all
business process situations.
This claim was recently reinforced by
reports that Maxis, a large Malaysian mobile operator, has chosen to use
SecureTrans as the technical solution for their innovative personal messaging
solution.
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Source: http://www.prweb.com/releases/2005/5/prweb244030.htm