China Joins West in Major Outsourcing Partnership
Temasys Int'l, DDC HRO, and China Motion Telecare Join in Strategic Pact for Growth and Leadership in Vast Global Business Process Outsourcing (BPO) Market. Powerful global suite of Contact Center, Business Process Outsourcing, HR and Human Capital Outsourcing solutions results from Alliance, delivering comprehensive CRM, Call Center, HRO, and Fulfillment services for support of Chinese and Western companies, customers, and employees. DDC HRO and Temasys also tout unrivalled strength in scope and delivery of Chinese-language and multi-language support services for western customers, companies, and employees.
New York, NY (PRWEB) August 18, 2005 -- DDC HRO (www.ddchro.com) a leading global
provider and enabler of HR outsourcing, data processing and human capital BPO
solutions, and Singapore and Shenzhen based Temasys International (www.temasys.com.sg) a leading
provider of consulting services for companies wishing to access the China
marketplace today announced their agreement for joint marketing, sales, and
deployment of global Business Process Outsourcing (BPO) Solutions with China
Motion Telecare. China Motion Telecare Company Limited is a subsidiary of China
Motion Telecom Holdings Limited and it is the #1 provider of outsourced Call
Center, Contact Center, CRM and HR services in China (www.china-motion.com).
The ground-breaking agreement provides for collaborative market
representation, analysis and joint sales activity with particular focus on the
deployment of Chinese-language and other language support services for
customers, companies, and employee audiences in US and European Financial
Services, Telecommunications, IT and Retail sectors – and for the further
development and deployment of the parties’ combined human capital BPO and
contact center services & solutions for both east and western marketplaces.
The management teams of DDC HRO and Temasys are uniquely positioned to
assist China Motion Telecare with advisory, marketing & sales support –
drawing on extensive market analysis and established business development
channels in support of China Motion Telecare's expansion into western markets.
Equally, the Alliance with China Motion Telecare allows DDC HRO to expand its
global Alliance footprint, allowing clients to benefit from a pre-qualified
network of human capital BPO solutions providers. DDC HRO will adopt China
Motion Telecare's HR Solutions and work with China Motion Telecarein the further
advancement and commercial leverage of this capability.
China Motion
Telecare’s addition to the DDC HRO global network of BPO Alliance Partners will
provide a powerful, market-leading opportunity for western companies,
specifically clients of DDC HRO and Temasys, to access Chinese BPO capabilities
provided by one of the most widely respected and leading providers in Asia. With
eight years’ experience in call center outsourcing service, China Motion
Telecare has five call centers and over 4000 operators across China; it holds
licenses to operate in the whole of China and is the largest outsourcing
organization which provides national call center coverage in China. Its state of
the art infrastructure is utilized to service Chinese and International clients
and it has been increasingly looking to expand its international operations
beyond current call center services and HR services into the US market, targeted
to Chinese-speaking consumers.
Ms Ling Mengbo, General Manager of China
Motion Telecare said “This is a natural step in our development as a global
company; we have already established ourselves as a significant Chinese Service
Provider of Call Center, CRM, and HR Services and now we believe we are ready to
provide a high quality service to International Companies. We are pleased to
work with Temasys and DDC-HRO as they bring a wealth of experience. Together we
believe we can work steadily and progressively to provide outstanding value
across many sectors.”
Says David Kinnear, CEO of DDC HRO: “At DDC HRO we
try to make the world just a little smaller and a little less complicated for
our clients every day. As a global organization ourselves, we have long
recognized the vast untapped potential in China to provide outsourced services
to the western market – and the role that the right partner in China would play
in our longer term strategy for helping clients around the world. We believe
that the emergence of the China Outsourcing Industry demarks the forefront of a
global phenomenon that will change the outsourcing landscape in numerous
verticals and service sectors. Working with our friends and colleagues at
Temasys in the execution of our joint US-China strategy, so too we identified an
opportunity to work with friends and colleagues in China also. This agreement is
the culmination of much careful consideration and it evidences our commitment to
global leadership in the BPO space. We are delighted to be working
alongsideChina Motion Telecare in this remarkable undertaking.”
Bill
Lewis, Managing Director of Temasys International, says “Not only is China
demonstrating spectacular economic growth, year on year, it is also developing
world class capability in virtually all sectors. The appearance of a portfolio
of World Class Outsourcing Providers in the Service Industries is just another
step in China’s evolution. While many concerns have been expressed by experts
about capabilities, we see these as being dealt with by very positive and
affirmative action by regulators, and by Companies themselves. China Motion is a
proud company and one which provides outstanding service. We are privileged to
be working with them and we see this has a partnership that will have a long and
fruitful life.”
About Temasys
Temasys is a consulting and advisory
company, which helps Chinese IT and BPO Services companies, and Chinese Economic
Cooperation Bureaus, prepare for and access global markets Temasys helps Western
clients design and execute their China strategy to take knowledge, technology,
services, and products to the China market. Temasys also helps western clients
lever the opportunities in China, creating Chinese originating ITO and BPO
services for the global markets.
Learn more about Temasys International
at www.temasys.com.sg
About DDC HRO
DDC HRO is a member of the DDC Group – a privately held
portfolio of companies, providing human capital BPO solutions and data
processing solutions for forward-thinking companies and organizations worldwide.
With a growing multi-disciplinary staff (primarily in DDC’s client support
centers in the Philippines), DDC is a leading provider of comprehensive onshore
and offshore business process outsourcing services, combined with
mission-critical technology solutions, strategic consulting and onshore
relationship management.
Learn more about DDC HRO and the DDC Group of
Companies at www.ddchro.com
About China Motion Telecare
China Motion Telecare Company Limited is
a wholly owned subsidiary of China Motion Telecom Holdings Ltd. With eight years
experience it has become the number one national CRM, outsourcing Call Center,
and BPO Operator in China. It operates five centers in China; it is call center
licensed for the whole of China and serves a domestic and international markets.
It has an impressive list of Blue Chip clients in the Telecom, Financial,
Insurance, Consumer, and Automobile Sectors.
Learn more about China
Motion Telecare at www.china-motion.com
For further information,
please contact:
Temasys International Singapore / China -- Mindy Tan +65
9436 6333 / + 65 6866 3636
DDC HRO - US / APAC / EMEA -- Peter Holland:
(+1) 631-547-5500
DDC HRO - UK -- Ann Forde-Johnston: (+44)
1704-551134
China Motion Telecare – PRC-- Jiang
Songhua(+86)755-82189933
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Source : http://www.prweb.com/releases/2005/8/prweb273936.htm