Vertabase Pro Software Engineers the Right Environment for Customer Satisfaction at Datanet Engineering
Datanet Engineering, a Baltimore, Maryland, environmental and corrosion engineering firm increased customer satisfaction during a phase of rapid growth by using Vertabase Pro project management software. The challenges and results of this case study are now available at the Vertabase Web site at http://www.vertabase.com.
(PRWEB) May 24, 2005 -- Datanet Engineering, a Baltimore, Maryland,
environmental and corrosion engineering firm increased customer satisfaction
during a phase of rapid growth by using Vertabase Pro project management
software. While many companies are overwhelmed during periods of high growth,
losing focus on customers, billable activities and deadlines, Datanet was able
to keep it all together and add to their bottom line. In a recent case study,
Datanet credits Vertabase Pro project management software for its success during
this time. The challenges and results of this case study are now available at
the Vertabase Web site at http://www.vertabase.com.
The case study’s key finding
was that the use of Vertabase Pro led to more time being spent servicing
customers without getting bogged down by time-consuming administrative
matters.“Vertabase Pro has been a great software purchase for us,” Andrew
Cignatta, a Datanet project manager maintains. “Our internal project management
is tighter than ever. Vertabase Pro has made budget analysis easier, faster and
more accurate. We are able to give our customers superior billing assistance and
realistic timelines –even when things change over the course of doing the
project.” Datanet accomplished this by using Vertabase to get a tighter grasp on
projects, gaining visibility into project budgets and schedules, and automating
routine tasks.
Mark Phillips, C.E.O. of Vertabase was pleased to hear of
Datanet’s success. “You can’t build a business and lose customers at the same
time. Vertabase was built to help companies get better organized and automate
time consuming tasks so that the team members can focus on the customer.” He
added, “We’re glad that Datanet has found Vertabase helpful, and we wish them
continued success.”
About Datanet Engineering:
Datanet Engineering (http://www.datanetengineering.com/) is an engineering firm
specializing in environmental and corrosion engineering, and industrial hygiene.
The company, based in Baltimore, Maryland provides failure analysis, litigation
support, causation studies, remediation design, construction management, and
related consulting services pertaining to its area of expertise.
About
Vertabase Pro:
Vertabase Pro is top-rated project management software. It is
entirely web-based, accessible using a web-browser. It helps companies get
better organized. It is the only project management software nominated as Best
eBusiness Software in the eighth annual Sys-Con Media Readers' Choice Awards.
The most recent version, version 3.6, was launched in July of 2004. It is
written in Macromedia Cold Fusion MX 6.1 and uses a Microsoft (c) SQL database.
Standpipe Studios, L.L.C. the developers of Vertabase Pro, was founded in 1997
and is headquartered in Madison Heights, Michigan. More information about the
company and its product can be found at http://www.vertabase.com.
Standpipe and Vertabase are
registered trademarks of Standpipe Studios, L.L.C. in the United States and/or
other countries. All other product and company names are or may be trademarks or
registered trademarks of their respective owners.
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Source : http://www.prweb.com/releases/2005/5/prweb243088.htm