OCI Helps Sara Lee Food and Beverage Reduce Workers’ Comp: Claims Reporting Time from Three Hours to 20 Minutes
In today’s business environment, it is critical to reduce the amount of time risk managers spend on administrative tasks so they are able to function in a strategic capacity helping a company create a safer workplace and reducing the costs of insurance. Working with OCI, Sara Lee Food and Beverage developed a reporting system designed around their specific needs. With content such as forms for OSHA, the TPA and Sara Lee Corporate, OCI created a Web-based application that enables claims information to be entered only once – the data is then automatically entered into all the necessary forms, and automatically submitted to OSHA, Sara Lee Corporate and the TPA. Entering data only once both reduces the risk of error, and greatly streamlines the submission process.
Cheyenne, Wyo. (PRWEB) August 31, 2005 –- In today’s business environment, it
is critical to reduce the amount of time risk managers spend on administrative
tasks so they are able to function in a strategic capacity helping a company
create a safer work place and reducing the costs of insurance.
Based on
its 21 years of experience helping Fortune 500 companies, OCI recently helped
Sara Lee Food and Beverage reduce the time it takes to file a Workers’ Comp
claim from three hours to 20 minutes.
With dozen’s of locations around
the world, Sara Lee Food and Beverage’s insurance division handles thousands of
Workers’ compensation claims every year. The company utilized a rudimentary
claims reporting system using an 800 number and Web site in an attempt to
streamline the process.
"Even with the 800 number and Web site, we still
had to complete paper forms to send to the TPA, then another form for OSHA, and
yet another for Sara Lee Corporate. The same information had to be re-entered on
every form," said Tanya Parker, Workers’ Compensation Claim Specialist with Sara
Lee Food and Beverage.
After working with the rudimentary system for two
and a half years, Sara Lee Food and Beverage began looking at solutions that
would streamline their claims processes and offer greater reporting capability
to the group.
"We were looking for a one-stop-shop," said Parker. "The
number one deciding factor was the ability to customize. Although a pre-packaged
solution gets the implementation done quickly it often can’t be used by 80
percent of the people. It’s great for the vendor, but the customer suffers
because it simply doesn’t fit our business processes."
Working with OCI,
Sara Lee Food and Beverage developed a reporting system designed around their
specific needs. With content such as forms for OSHA, the TPA and Sara Lee
Corporate, OCI created a Web-based application that enables claims information
to be entered only once – the data is then automatically entered into all the
necessary forms, and automatically submitted to OSHA, Sara Lee Corporate and the
TPA. Entering data only once both reduces the risk of error, and greatly
streamlines the submission process.
"Originally, it started out as a data
warehouse, one consolidated place where we could keep the data," said Parker.
"Then we expanded into reports and now they do everything. One thing about OCI,
they aren’t a canned product. We took the time to design what we wanted it to
look like and what we wanted it to do. I think once we thought about what we
wanted in the system, it was better we went with OCI."
"The benefit we
received from the system far outweighs any costs," said Parker. "Everything OCI
says it’s supposed to do, it does."
About OCI
Since 1984, OCI has
delivered flexible, integrated solutions to companies that need timely
information to effectively manage their risk programs, control costs and improve
productivity. As a premier application service provider, OCI delivers
customizable information solutions exclusively over the Internet, managing the
technology so companies can focus on managing their businesses. For more
information, visit www.oci.com or
call (800) 678-6604.
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Source : http://www.prweb.com/releases/2005/8/prweb278498.htm