Singlestep's Unity 2.5 Delivers an Agile Business Toolset for IT
Large vendors, small and medium enterprises (SME), and Managed Service Providers (MSPs) are using Singlestep Unity to easily access data and reduce the cost of IT service delivery.
Seattle, WA (PRWEB via PR Web
Direct) August 30, 2005 -- Singlestep Technologies, a leading provider of IT
information management solutions, announced today the release of Singlestep
Unity 2.5, which targets three markets: Large technology vendors, who use
Unity's integration and data enrichment capabilities to incorporate 3rd party
data into their frameworks; MSPs, who use Unity to reach a wider audience and
improve efficiency by managing a broad array of network management systems; and
small to medium sized Enterprises, who purchase Unity's modularized components
at a low entry price to integrate, automate, and monitor their key services.
“Customers are demanding that vendors deal with the problem of
integration. Unity 2.5 provides a bridge between the 30 network management
systems for which we have connectors and the vendor's framework system. Our
ability to integrate, normalize, enrich, and transform is the solution to
solving a critical customer complaint,” Ophir Ronen, CTO of Singlestep
Technologies.
Unity 2.5 provides a mechanism for framework vendors to
integrate with existing customer management systems in a rapid and cost
effective manner. Once integrated, the vendor utilizes Unity's object-oriented,
policy based orchestration capabilities to deliver additional levels of data
enrichment, automation, and transformation desired by the
customer.
Transforming raw event data and metrics through policies makes
it possible for large integration and framework vendors to offer their customers
enhanced and enriched information through the integration of existing sources of
event and performance data.
According to Rich Ptak, a principle analyst
with Ptak, Noel & Associates, “Enterprise customers have complex
environments comprised of multiple vendors, systems, and solutions. Because of
this, integration from a variety of IT management systems is a critical step to
solving this complexity. Independent vendors, like Singlestep, have the
opportunity to leverage the strength from these multiple networking systems, by
tying together the data into any framework. After creating this collection of
data, enhancing and automating data on top of integration is an added benefit
that further enhances both the vendor's initiatives, such as Business Process
Optimization, Autonomic Computing, and Adaptive Computing, along with the
customer's ability to capture knowledge about their network.”
Today's
competitive business environment also puts tremendous pressure on companies that
deliver IT services, and consumers are looking to Managed Service Providers
(MSPs) to deliver sophisticated yet affordable solutions. MSPs begin meeting
these demands with Unity 2.5, a flexible, easy-to-use solution for integrating,
automating, and visualizing their IT infrastructure. Using Unity 2.5, MSPs
manage a broad range systems and services from a centralized console. Managed
Service Providers use Unity to provide on demand services to their customers
while enhancing and automating existing services and reducing delivery
costs.
“Unity 2.5 allows us to more proactively monitor our customers'
networks, and as a result, our customers are confident in our ability to
remotely monitor and manage their critical business applications,” Cynthia
Norris, Director of Monitoring Services at Computer Assets in Espanola, New
Mexico said. “Our NOC team is very satisfied with Unity because it relieves them
of the pressure and wasted time involved in constantly monitoring a wide variety
of networking tools and manually logging in to check remote customer sites for
troubleshooting. Unity has freed up about three hours a day that we used to
spend on troubleshooting, giving us an opportunity to focus more of our time on
growing – rather than maintaining – our core service business.”
Unity's
ability to overlay existing networking management systems without disrupting
existing processes and operations, allows SMEs to quickly and easily add
integration and automation to their operations. Small to medium sized
enterprises are currently using Unity 2.5 to integrate and provide a holistic
view of business processes to internal stakeholders. Unity 2.5's modularization
allows customers a low cost entry point, which can scale according to the
companies growth and requirements. This allows the SME to save time and money by
gaining access to faster root-cause analysis and problem determination.
With the release of Unity 2.5, Singlestep is able to offer solutions
from the small MSP up to the large enterprise. To find out more about Singlestep
and our offerings, please visit http://www.singlestep.com/products.
About Singlestep
Technologies
Headquartered in Seattle, Washington, Singlestep
Technologies™ provides solutions that help IT professionals simplify complexity
by automating and managing services more efficiently. Singlestep Unity™ is built
with our patented technology and designed to control the flow of information
from existing network management systems to any IT stakeholder. At all levels,
our products help integrate existing information, provide analysis and automate
response. Our success in network management will be duplicated across all the
stores of information in the data center that are event driven, multi-vendor,
and managed today through manual processes. We have started this by partnering
with the largest companies that deliver service and best practices to IT
consumers (IBM, HP, etc.). For more information about Singlestep, Singlestep
Unity, or our partner programs, visit: www.singlestep.com.
Singlestep Unity is a trademark of
Singlestep Technologies, Corp. in the United States and other
countries.
Contact:
Scot French
Singlestep Technologies
e-mail
protected from spam bots
Phone 206.838.7918
Cell: 206.331.6867
# #
#
Source : http://www.prweb.com/releases/2005/8/prweb278472.htm