Everdream to Showcase IT Services at the 16th Annual HDI Conference & Expo
CEO Griffiths to Address Attendees with Off-Shore Sourcing Topic
Fremont, CA (PRWEB) March 4, 2005 -- Everdream Corporation, the leading
provider of hosted and managed PC services, today announced that it will
showcase its leading-edge solutions at HDI 2005: the 16th Annual HDI Conference
& Expo. This, the premier event for the service and support industry, will
be held at The Venetian Resort in Las Vegas, Nevada, March 6 – 10, 2005.
HDI 2005 is produced by HDI, the world's largest membership association
for IT service and support professionals and the premier certification body for
the industry. Nearly 2,000 service and support professionals will attend this
program, which will address the needs of customer service, help desk and support
organizations to maximize performance and productivity, to become more
strategic, and to more effectively integrate operations. HDI 2005’s conference
program will include more than 90 sessions, and the expo hall will feature
nearly 80 vendors showcasing the latest solutions for the industry.
Everdream CEO and president Gary Griffiths will be presenting on the
topic: “Off-Shore Sourcing: A Problem for the Economy or Election-year Hype?” on
Wednesday, March 9, 2005 at 9:45a.m. Griffiths will share first-hand knowledge
about moving Everdream’s customer operations offshore and then returning to a
domestic-based call center. The discussion on leveraging offshore labor and how
that influences the U.S. economy will provide a provocative and lively
discussion. For more information about the conference session and HDI 2005 in
general, please visit http://www.thinkhdi.com/hdi2005.
Everdream offers a
comprehensive set of PC management services, including IT asset inventory and
management, automated software distribution, patch management, managed
anti-virus and backup, among others. These, in addition to Everdream’s
award-winning Help Desk Services, will be showcased at the event.
About
HDI
HDI is the world’s largest membership association for IT service and
support professionals and the premier certification body for the industry.
Founded in 1989, HDI's mission is to lead and promote the IT service and support
industry by empowering its members through access to timely and valuable
industry information, including reports and publications; encouraging member
collaboration through events and online forums; and establishing internationally
recognized, standards-based industry certification and training programs. In
addition to membership, certification, and training, HDI produces the
highest-rated industry event, the HDI Annual Conference and Expo, for service
and technical support professionals. HDI is member-focused, and remains
vendor-neutral in its efforts to facilitate open, independent networking and
information sharing within the association network. HDI has more than 7,500
members worldwide, (including many of the Fortune 500), and nearly 60 active
North American chapters. For more information, visit http://www.thinkhdi.com/hdi2005 , or call
1-800-248-5667.
About Everdream
Everdream Corporation is the leading
provider of hosted IT services that manage, secure, and support businesses’ PCs,
allowing companies to focus on their own core competencies. Through the
innovative web-hosted Everdream Control Center, customers receive customized
services on-demand including hardware and software asset management and
life-cycle support, virus protection, data backup and restore, automated
software updates and maintenance, patch management and help desk services.
Through Everdream’s proprietary, patented technology, customers, whether located
on the corporate campus or remote, mobile workers, have access to Everdream’s
services, greatly simplifying IT operations while reducing costs and improving
service and security.
With operational facilities in Fremont, California,
Dallas, Texas, and Charlotte, North Carolina, Everdream manages well over
100,000 seats for companies in 60 countries across the globe, including FedEx,
ADP, Korean Airlines, Brocade Communications, Salesforce.com, Sonic Automotive,
Midas, Sylvan Learning Centers, and many others. Everdream can be reached at www.everdream.com or
888.307.7299.
Everdream is a registered trademark of Everdream
Corporation. All other products and company names herein may be trademarks of
their respective owners.
Company Contact:
Amy Cole
Everdream
Corporation
510-818-5504
e-mail protected from spam bots
# # #
Source : http://www.prweb.com/releases/2005/3/prweb214946.htm