LiveTime Service Desk Applications Now Available for Novell NetWare 6.5
LiveTime Software ships NetWare 6.5-compatible version of its flagship J2EE Help Desk and Support Desk applications
Newport Beach, CA (PRWEB) January 24, 2005 -- LiveTime Software, developer of
leading J2EE Service Desk applications, today announced LiveTime
Support and LiveTime Help Desk have been Novell (Nasdaq: NOVL) “YES CERTIFIED” on Novell NetWare 6.5. NetWare users will now
be able to deploy and run the highly scalable web-based applications previously
only available to customers running Linux/Solaris/MacOS and Windows operating
systems.
Novell’s continued support for open-source technologies such as
Apache
Web server, Jakarta Tomcat and MySQL database makes
it an ideal platform for deploying LiveTime Support and LiveTime Help Desk.
“Novell is clearly committed to supporting open standards based services,
including Linux,” said Dr George Vossos, Chief Technology Officer of LiveTime
Software. “We view the current release of NetWare 6.5 as a solid platform for
deploying our scalable web-based applications, and a clear indication that
Novell is truly listening to the needs of customers for a better performing and
scalable J2EE infrastructure.”
“This certification will help NetWare
users implement a quality support solution for either internal or external
customers within their environment,” said Rick Fowler, NetWare product line
manager for Novell. “The technical strength of NetWare ensures scalability and
reliability, and this release from LiveTime will certainly enhance our
customers' ability to manage and improve their interactions with their
customers.”
The LiveTime solutions can be deployed and configured in a
NetWare environment within a matter of hours, and incorporate service level
management, knowledge base, client portal, management reporting, escalation and
notification engine. LiveTime has been optimized in this release for optimum
performance on both NetWare and Linux. “We at LiveTime fully support Novell’s
efforts to provide customers with choice and an easy migration path from NetWare
to Linux,” continued Vossos. “We expect our customers to continue to take
advantage of refinements expected in the forthcoming Novell Open Enterprise
Server release, due early in 2005.”
About LiveTime
Software
Headquartered in Newport Beach, California, LiveTime Software,
Inc. is a vendor of J2EE-compliant, web-based service desk, help desk and
support automation software for medium to large enterprises. Many global 2000
organizations and educational institutions use LiveTime’s vendor-neutral
solutions to lower their costs and improve customer satisfaction. Founded in
1999, LiveTime Software is a privately held firm with offices in the United
States, Australia and the United Kingdom. For more information visit http://www.livetime.com">http://www.livetime.com.
Media Relations
contacts:
USA: Bill Gram Reefer e-mail protected from spam bots
Suite 920,
4100 Newport Place, Newport Beach, CA 92660, United States of America
Phone:
+1-949-752 1660, Fax: +1-949-752 1649
Europe: Mike Fellows e-mail
protected from spam bots
Suite 5, 107 Promenade,Cheltenham, Glos GL50 1 NW,
United Kingdom
Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452
700150
Asia Pacific: Kerry Butcher e-mail protected from spam
bots
Level 5, 22 William Street, Melbourne, VIC 3000 Australia
Phone:
+61-3-9620 7588 Fax: +61-3-9620 7533
LiveTime and the LiveTime logo are
registered trademarks of LiveTime Software, Inc. Other company and product names
may be trademarks of the respective companies with which they are
associated.
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Source : http://www.prweb.com/releases/2005/1/prweb200426.htm