China Joins West in Major Outsourcing Partnership
DDC HRO, Temasys International, and China Motion Telecare Join in Strategic Pact for Growth and Leadership in Vast Global Business Process Outsourcing (BPO) Market. Powerful global suite of Contact Center, Business Process Outsourcing, HR and Human Capital Outsourcing solutions results from Alliance, delivering comprehensive CRM, Call Center, HRO, and Fulfilment services for support of Chinese and Western companies, customers, and employees. DDC HRO and Temasys also tout unrivalled strength in scope and delivery of Chinese-language and multi- language support services for western customers, companies, and employees.
(PRWEB) August 18, 2005 -- DDC HRO a leading global provider and enabler of HR outsourcing, data
processing and human capital BPO solutions, and Singapore and Shenzhen based
Temasys International a leading provider of consulting
services for companies wishing to access the China marketplace, today announced
their agreement for joint marketing, sales and deployment of global Business
Process Outsourcing (BPO) Solutions with China Motion Telecare.
China Motion Telecare Company Limited is a subsidiary of China Motion
Telecom Holdings Limited and it is the #1 provider of outsourced Call Center,
Contact Center, CRM and HR services in China.
The groundbreaking
agreement provides for collaborative market representation, analysis and joint
sales activity with particular focus on the deployment of Chinese-language
support services for customers and employee audiences in U.S. and European
Financial Services, Telecommunications, IT and Retail sectors – and for the
further development and deployment of the parties' combined human capital BPO
services & solutions for both east and western marketplaces.
The
management teams of DDC HRO and Temasys are uniquely positioned to assist China
Motion Telecare with advisory, marketing & sales support – drawing on
extensive market analysis and established business development channels in
support of China Motion Telecare's expansion into western markets. Equally, the
Alliance with China Motion Telecare allows DDC HRO to expand its global
Alliance footprint, allowing clients to benefit from a pre-qualified network
of human capital BPO
solutions providers. DDC HRO will adopt China Motion Telecare's HR Solutions
and work with China Motion Telecare in the further advancement and commercial
leverage of this capability.
China Motion Telecare's addition to the DDC
HRO global network of BPO Alliance Partners will provide a powerful,
market-leading opportunity for western companies, specifically clients of DDC
HRO and Temasys, to access Chinese BPO capabilities provided by one of the most
widely respected and leading providers in Asia. With eight years' experience in
call center outsourcing service, China Motion Telecare has five call centers and
over 4,000 operators across China; it holds licensees to operate in the whole of
China and is the largest outsourcing organization which provides national call
center coverage in China. Its state of the art infrastructure is utilized to
service Chinese and International clients and it has been increasingly looking
to expand its international operations beyond current call center services into
the U.S. market, targeted to Chinese-speaking consumers.
Ms Ling Mengbo,
General Manager of China Motion Telecare said “This is a natural step in our
development as a global company; we have already established ourselves as a
significant Chinese Service Provider of Call Center, CRM, and HR Services and
now we believe we are ready to provide a high quality service to International
Companies. We are pleased to work with DDC-HRO and Temasys as they bring a
wealth of experience. Together we believe we can work steadily and progressively
to provide outstanding value across many sectors.”
Says David
Kinnear, CEO of DDC HRO: “At DDC HRO we try to make the world just a little
smaller and a little less complicated for our clients every day. As a global organization ourselves, we have long recognized the
vast untapped potential in China to provide outsourced services to the western
market – and the role that the right partner in China would play in our longer
term strategy for helping clients around the world. We believe that the
emergence of the China Outsourcing Industry demarks the forefront of a global
phenomenon that will change the outsourcing landscape in numerous verticals and
service sectors. Working with our friends and colleagues at Temasys in the
execution of our joint US-China strategy, so
too we identified an opportunity to work with friends and colleagues
in
China. This agreement is the culmination of much careful consideration and
it evidences our commitment to global leadership in the BPO
space. We are delighted to be working alongside China Motion Telecare in
this remarkable undertaking.”
Bill Lewis, Managing Director of Temasys
International, says “Not only is China demonstrating spectacular economic
growth, year on year, it is also developing world class capability in virtually
all sectors. The appearance of a portfolio of World Class Outsourcing Providers
in the Service Industries is just another step in China's evolution. While many
concerns have been expressed by experts about capabilities, we see these as
being dealt with by very positive and affirmative action by regulators, and by
Companies themselves. China Motion is a proud company and one which provides
outstanding service. We are privileged to be working with them and we see this
has a partnership that will have a long and fruitful life.”
About
China Motion Telecare:
China Motion Telecare Company Limited is a wholly
owned subsidiary of China Motion Telecom Holdings Ltd. With eight years
experience it has become the number one national CRM, outsourcing Call Center,
and BPO Operator in China. It operates five centers in China; it is call center
licensed for the whole of China and serves a domestic and international markets.
It has an impressive list of Blue Chip clients in the Telecom, Financial,
Insurance, Consumer, and Automobile Sectors.
Learn more about China
Motion Telecom and China Motion Telecare at www.china-motion.com
About DDC HRO:
DDC HRO is a
member of the DDC Group – a privately held portfolio of companies, providing
human capital BPO solutions and data processing solutions for forward-thinking
companies and organizations worldwide. With a growing multi-disciplinary staff
(primarily in DDC's client support centers in the Philippines), DDC is a leading
provider of comprehensive onshore and offshore business
process outsourcing services, combined with mission-critical technology
solutions, strategic consulting and onshore relationship management. You can
learn more about DDC HRO and the DDC Group of Companies at www.ddchro.com
About
Temasys:
Temasys is a consulting and advisory company, which helps Chinese
IT and BPO Services companies, and Chinese Economic Cooperation Bureaus, prepare
for and access global markets Temasys helps Western clients design and execute
their China strategy to take knowledge, technology, services, and products to
the China market. Temasys also helps western clients lever the opportunities in
China, creating Chinese originating ITO and BPO services for the global
markets.
You can learn more about Temasys International at www.temasys.com.sg
For
further information, please contact:
China Motion Telecare – PRC-- Jiang
Songhua (+86)755-82189933
DDC HRO - US / APAC / EMEA -- Peter Holland:
(+1) 631-547-5500
DDC HRO - UK -- Ann Forde-Johnston: (+44)
1704-551134
Temasys International Singapore / China -- Mindy Tan +65 9436
6333 / + 65 6866 3636
This press release was distributed through
eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf
of the company listed above.
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Source : http://www.prweb.com/releases/2005/8/prweb274221.htm