LiveTime Software Adds Ingres Open Source Database Support to its J2EE Support Applications
High performance Ingres RDBMS connectivity improves scalability to LiveTime’s vendor neutral customer support applications.
Newport Beach, CA (PRWEB) December 1, 2004 -- LiveTime Software today
announced the expansion of databases supported by LiveTime Support Desk and
LiveTime Help Desk to include Ingres r3 open source RDBMS from Computer
Associates International, Inc. (NYSE: CA). The release, due Q4 2004, will allow
LiveTime’s J2EE support applications to capitalize on Ingres’ mature and feature
rich open source DBMS, and run across a diverse range of platforms including
Windows, Solaris, HP-UX, AIX and Red-Hat Linux.
LiveTime Software is one
of the first vendors to react to CA’s release of the Ingres code under its CA
Trusted Open Source License. LiveTime anticipates its top-tier customers will
take advantage of this new feature as Ingres offers low cost of ownership and a
scalable information management component to LiveTime support application
deployments. “Ingres’ performance, scalability and mature feature-set give it an
advantage over many open source DBMSes,” said Dr George Vossos, CTO of LiveTime
Software.
Organizations that require the extra security of cluster
failover for the information repository are also expected to deploy LiveTime
Support Desk and LiveTime Help Desk with Ingres. Many open source databases only
provide standard cluster failover by way of an automatic restart if the database
dies. The Ingres Grid Option is a more flexible solution as it allows the
LiveTime repository database nodes to attach to the storage substructure for
more robust failover. This is essential when running applications in mission
critical environments.
With its trusted reliability, earned over 30
years, Ingres promises to be the main contender for many high volume deployments
of these mission-critical applications in large-scale enterprises “LiveTime was
able to seamlessly embed Ingres into their applications,” said Dr. Darren
Williams, CEO of LiveTime Software, “and it will provide customers additional
flexibility when deploying on high volume sites.”
About LiveTime
Software
Headquartered in Newport Beach, California, LiveTime Software, Inc.
is a vendor of J2EE-compliant, web-based service desk, help desk and support
automation software for medium to large enterprises. Many global 2000
organizations and educational institutions use LiveTime’s vendor-neutral
solutions to lower their costs and improve customer satisfaction. Founded in
1999, LiveTime Software is a privately held firm with offices in the United
States, Australia and the United Kingdom. For more information visit http://www.livetime.com
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Source : http://www.prweb.com/releases/2004/12/prweb183866.htm