nLayers and American ITIL To Discuss “Ways To Jump-Start ITIL Initiatives” In April 26 Webinar
San Jose, CA (PRWEB) April 25, 2005 -- nLayers, the leader in real-time
discovery and resource optimization, today announced it will host a Webinar to
discuss how IT organizations can jump-start ITIL initiatives with the use of
auto-discovery and mapping technologies on Tuesday, April 26, 2005 at 11:00 a.m.
PST/2:00 p.m. EST. The session will feature ITIL expert Dick Szymanski, who
brings more than 20 years experience in customer support and service to his
current tenure as CEO and founder of America ITIL. nLayers’ director of
marketing, Stephanie Piche, will co-present.
In the Webinar, Syzmanski
and Piche will discuss how IT organizations can begin to put together a
successful ITIL game plan by using auto-discovery and mapping technologies as a
cornerstone to planning advancements. Additionally, attendees will gain a better
understanding of Federated Configuration Management Databases (CMDBs),
Configuration Item (CI) dependencies and the new advancements in tools that
propel interest in configuration management solutions as IT organizations look
for ways to gain visibility and control of their environments.
If you
would like to register for this event, please visit the nLayers website at www.nlayers.com, or
contact Leah Bibbo at 650-340-1982 or e-mail protected from spam
bots.
About nLayers
nLayers’ flagship product is nLayers InSight, an
agentless appliance that automatically discovers and maps the relationships and
dependencies between applications and infrastructure components to provide a
“living” model of the IT environment. Unlike the limited, “snapshot” views
offered by other discovery technologies, nLayers’ time-based, three-dimensional
model allows IT organizations to continuously track resource dependencies,
demand, usage and service levels in real-time. For nLayers’ customers, this
model serves as the foundation for a wide range of critical IT initiatives,
including change and configuration management, IT governance, capacity planning,
business service management, and business continuity planning. nLayers is a
privately held, venture-funded startup headquartered in San Jose, California,
and at www.nlayers.com.
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Source : http://www.prweb.com/releases/2005/4/prweb232607.htm